Alamo Colleges Honored with National Performance Excellence Award

Print Share on LinkedIn Comments More
The Alamo Colleges George E. Killen Community Education & Service Center is located at 201 W. Sheridan St.

Bonnie Arbittier / Rivard Report

Alamo Colleges will be eliminating debt for some students as part of the "Fresh Start" program.

The Alamo Colleges District became the first community college system to win the Malcolm Baldrige National Quality Award, a national accolade that recognizes “sustainable excellence through visionary leadership, organizational alignment, systematic improvement, and innovation.”

Alamo Colleges was one of 12 organizations from 27 applicants that received a site visit and one of only four in education. U.S. Commerce Secretary Wilbur Ross announced five award winners on Thursday morning.

The Baldrige program focuses on performance excellence and helping U.S. organizations improve their performance. The award is the highest level of national recognition that a U.S. organization can achieve for performance excellence, according to the Baldrige website.

The award emphasizes five areas: product and process outcomes, customer outcomes, workforce outcomes, leadership and governance outcomes, and financial and market outcomes.

The five award winners included the Memorial Hospital and Health Care Center in Jasper, Indiana, and the nonprofit Donor Alliance in Denver. Ross said the honorees strengthen the economy through “organizational excellence and positive impacts for its customers, students, patients, and employees.”

Award decisions are made using the Baldrige Excellence Framework. In October, Alamo Colleges officials met with a team of judges to write a report on strengths and weaknesses in leadership, strategic planning, customer focus, knowledge management, workforce focus, operations focus, and results.

“This award was made possible by the hard work and dedication of our outstanding faculty, administrators, and staff who collaborated effectively for many years to bring us to this moment,” Alamo Colleges Chancellor Mike Flores said.

One thought on “Alamo Colleges Honored with National Performance Excellence Award

  1. As the recently retired Chancellor, it has been my honor to serve and lead the Alamo Colleges for the past twelve years. The Alamo Colleges’ receipt of the prestigious, 2018 National Malcolm Baldrige Award, affirms that the District is among the most effective and efficient organizations in the United States. It is one of only five organizations recognized this year by the Department of Commerce and the only community college district ever to receive the honor. This is an acknowledgement to our current and future students, employers, elected officials, economic development leaders, ISD and university partners that the talented and dedicated Alamo Colleges employees deserve the recognition from our diverse communities across our eight-county service area for transforming the Alamo Colleges into a powerful and crucial educational, social and economic engine for Texas.

    Despite the ongoing financial cuts and dramatically changing environment, challenging all organizations, the Alamo Colleges’ Board of Trustees, the administration, staff, faculty, students and community members stayed the course the board set as its vision in 2006: “To become the best community college district in the nation in student success and performance excellence”. Under this umbrella, the individual Alamo Colleges have also achieved a high level of performance: Palo Alto College has been designated by the Aspen Institute as one of the top ten community colleges in the nation; Northwest Vista as the top community college in Texas and sixth best in the nation; San Antonio College and St. Philip’s College are also among the top institutions in the nation, and Northeast Lakeview College has been accredited and is already achieving progress in its Texas Baldrige journey. The Alamo Colleges District graduates more students than any other community college in Texas.

    The Baldrige Award requires dedication, discipline, strategic focus, persistence, passion, creativity, risk taking, commitment and collaboration from employees across the entire district. The award recognizes how mature and collaborative the District has become. The Board’s policies of Student Success, Principle Centered Leadership (based on the 7 Habits of Highly Effective People) and Performance Excellence (based on the Baldrige Model) – collectively referred to as “The Alamo Way” – has proven to be the correct approach to achieving the publics’ expectations that the Alamo Colleges serve its students, employers and communities with a high level of efficiency, quality and educational creativity that meet constantly changing requirements and contribute substantially to the economic and social strength of our region.

    Congratulations to the Alamo Colleges employees and Board of Trustees for their courage to become the very best.

Leave a Reply

Your email address will not be published. Required fields are marked *